Gmail or SMTP and IMAP
Connect Gmail, or another provider with SMTP to send and IMAP to receive. New emails arrive within about a minute.
Email in your team inbox, from Scale
Connect Gmail or any SMTP and IMAP mailbox and answer email in the same inbox as your chats. Email comes with the Scale and Business plans, and your team writes the replies.
Capabilities
Everything you need, built in
Connect Gmail or any SMTP and IMAP mailbox and answer email in the same inbox as your chats. Email comes with the Scale and Business plans, and your team writes the replies.
Unified inbox
Emails sit next to your WhatsApp, Instagram and Telegram chats, with the contact's details beside them.
Attachments
Reply with images and documents, up to 10 attachments and 18 MB per email.
Your own connection
Gmail connects through your own Google OAuth app. Other providers use your SMTP server with TLS or SSL.
Answered by your team
Your team writes email replies. AI agents answer on chat channels, not on email.
Your own address
Replies go out from the mailbox you connect, so customers see your usual address.
Getting Started
Up and running in minutes
Connect your email
Sign in with Google through your OAuth app, or enter your SMTP server and an IMAP server to receive mail.
Send a test email
Write to the address from another account. It shows up in the inbox within about a minute.
Reply from inbox
Handle email conversations alongside your messaging channels in the same inbox.
Ready to get started?
Connect your first channel and see it working today.
No credit card required.