AI Agents

    Intelligent agents that never sleep

    Deploy AI-powered agents that understand context, speak your brand's voice, and handle 80% of customer conversations autonomously, while knowing exactly when to hand off to a human.

    AI Agents dashboard showing active agents, channel assignments, and conversation metrics

    Capabilities

    Everything you need, built in

    Contextual understanding

    Agents learn from your knowledge base, past conversations, and custom instructions to provide accurate, relevant responses.

    Natural conversations

    Powered by advanced language models that maintain conversation context, handle follow-ups, and switch topics naturally.

    Smart handoff

    Agents detect when a conversation needs a human touch and seamlessly transfer with full context preserved.

    Multi-agent support

    Run different agents for different channels or purposes (sales, support, booking) each with their own personality.

    Custom instructions

    Define agent behavior with natural language. Set tone, boundaries, knowledge scope, and escalation rules without code.

    Brand safety

    Built-in guardrails prevent hallucinations, off-topic responses, and inappropriate content. Full audit trail of every interaction.

    Agent configuration

    Set up an agent in minutes, not weeks

    No code, no prompt engineering. Write instructions in plain language, assign channels, and your agent goes live. Update behavior anytime with instant deployment.

    • Natural language agent configuration
    • Per-channel agent assignment
    • Knowledge base integration for accurate answers
    • Real-time behavior testing before deployment
    Agent creation form with instructions, channel toggles, and knowledge base settings

    Human handoff

    Seamless transition to your team

    When a conversation requires empathy, complex problem-solving, or special authority, your agent knows. It hands off to the right team member with complete conversation context.

    • Automatic escalation detection
    • Context-preserved handoff to human agents
    • Priority routing based on conversation type
    • Agent-to-human handoff analytics
    Inbox showing a conversation being handed off from AI agent to human team member

    Getting Started

    Up and running in minutes

    1

    Create your agent

    Name it, write instructions in plain English, and define what it should and shouldn't do.

    2

    Assign channels

    Pick which channels your agent monitors: WhatsApp, Instagram, Telegram, or all of them.

    3

    Go live

    Toggle it on. Your agent starts handling conversations immediately with real-time learning.

    Ready to get started?

    Join thousands of teams using Raqi to grow faster.

    No credit card required.