Overview
Messages, new contacts, active conversations and response rate at a glance.
Analytics
See what your conversations and posts are doing
Messages, new contacts, response rate and AI agent results across every channel, plus your best-performing posts on Instagram and Facebook.
Capabilities
Everything you need, built in
Messages, new contacts, response rate and AI agent results across every channel, plus your best-performing posts on Instagram and Facebook.
Messages
Volume by day, received and sent, and the split by channel.
Users
Workload and messages sent for each teammate.
Workflows
Runs and success rate, with successful and failed runs per workflow.
Apps
Events, completions and failures for each automation app, Auto-DMs included.
Content
Your Instagram and Facebook posts ranked by engagement, reach or likes, synced every 6 hours. Reach, saves and shares come with paid plans.
Content
See which posts worked, and why.
The Content report ranks your Instagram and Facebook posts and compares formats and publishing times.
- Likes and comments on every plan
- Reach, saves, shares and engagement rate from Starter
- Posts synced every 6 hours
- Formats and publishing times compared
Getting Started
Up and running in minutes
Connect channels
Analytics start flowing the moment you connect a channel. No additional setup required.
Track metrics
Open the reports for messages, your team, workflows, apps and content.
Optimize
Use insights to improve response times, agent assignment, and automation flows.
Know what is working this week.
Analytics is on every plan. Start free and see your first numbers as soon as a channel is connected.
No credit card required.