This Cookie Policy explains how Ruwwad LLC ("Raqi.io", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at raqi.io and use our platform services. This policy should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the site owners.
We also use similar technologies such as local storage, session storage, and web beacons (collectively referred to as "Trackers" in this policy).
Cookies can be "first-party" (set by us) or "third-party" (set by external services we use). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period).
2. Essential Storage
These items are strictly necessary for the operation of Raqi.io. They are kept in your browser's local storage rather than as cookies. Clearing them signs you out or resets your preferences.
| Name | Purpose | Duration |
|---|---|---|
sb-*-auth-token | Keeps you signed in (Supabase Auth session) | Until you sign out |
raqi-ui-theme | Your preferred theme (light/dark) | Persistent |
raqi.lang | Your preferred language (English/Arabic) | Persistent |
3. Measurement
Raqi.io loads the Facebook JavaScript SDK from Meta, which reports page views to Meta through App Events. Meta may set its own cookies when the SDK loads. We do not use Google Analytics or other third-party analytics tools on Raqi.io.
To measure our own advertising, our public pages also load the Meta Pixel. It reports which pages you visit and when you start a checkout, and it sets Meta's _fbp and _fbc cookies. When you create an account or pay, our servers tell Meta through its Conversions API, sending your email address only as a one-way hash, never in plain text. The pixel never runs inside the app after you sign in, and it does not read what you type or click.
We turn this measurement off when your browser sends a Global Privacy Control or Do Not Track signal, and for visitors whose device is set to a time zone in the EU, the EEA, the UK or Switzerland. In those cases we send nothing to Meta about your visit, your signup or your payments.
4. Third-Party Cookies
Some third-party services integrated into Raqi.io may set their own cookies. We do not control these cookies. The third-party services we use include:
- Meta: Facebook JavaScript SDK (page views), the Meta Pixel and Conversions API (measuring our ads, see section 3), and Facebook and Instagram sign-in when you connect an account, on Meta's own pages. Privacy Policy
- Supabase: Authentication and session management. Privacy Policy
- Google: Google sign-in, on Google's own pages. Privacy Policy
- Dodo Payments: Checkout, on Dodo Payments' own pages. Privacy Policy
5. Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device.
- Block all or specific cookies.
- Delete existing cookies.
- Set preferences for certain websites.
Browser Instructions
6. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
For questions about this Cookie Policy, contact us at info@raqi.io.
Raqi.io is a product of Ruwwad LLC.