Workflows

    Turn the steps you repeat into a workflow

    Start from a comment, a DM or a story reply. Send a message with buttons, ask a question and wait for the answer, tag the contact, notify your team or add a row to Google Sheets. All on a visual canvas, with no code.

    Workflow builder canvas showing a multi-step automation with triggers, conditions, and actions

    Capabilities

    Everything you need, built in

    Start from a comment, a DM or a story reply. Send a message with buttons, ask a question and wait for the answer, tag the contact, notify your team or add a row to Google Sheets. All on a visual canvas, with no code.

    Visual builder

    Drag steps onto a canvas and connect them, or start from one of 9 ready templates, such as comment to DM with reminders or an after-hours reply.

    Conditional logic

    Branch on what the latest message says, a tag, a contact field, the channel or the Outside business hours check. An A/B split tests two versions.

    Time-based actions

    Wait a set time, until business hours or until a date, for up to 30 days. Or wait for a reply, with its own path when nobody answers.

    Triggers

    Start from a DM, a story reply, a post or live comment, a new tag, a Shopify order or a webhook. One workflow can have up to 10 triggers.

    Integration steps

    Book a call with Calendly or Cal.com, add or read Google Sheets rows, book on Google Calendar, or send a payment link that takes the Paid path once Stripe, Tap, Wayl or PayPal confirms it.

    Simulate, then inspect

    Run the workflow in the simulator before you publish. After that, the Run inspector shows each run step by step.

    Automation canvas

    Build flows your team can understand

    Every step sits on one canvas, so anyone on your team can follow the flow and change it.

    • Triggers, conditions and actions on one canvas
    • 9 ready templates for common flows
    • Test runs in the simulator before you publish
    Close-up of workflow canvas with drag-and-drop nodes and connection lines

    Comment to DM

    A comment starts the conversation. The workflow keeps it going.

    Someone comments your keyword. The workflow sends the DM, waits for the tap or the reply, and picks the next step on its own.

    • A keyword, an emoji or any comment can start it
    • Buttons and questions that wait for an answer
    • A reminder when someone goes quiet, in the comments or in the DM within 24 hours
    Workflow for Instagram comment auto-reply with keyword conditions

    Run inspector

    See what every run did.

    Open any run and follow it step by step, with the status of each step.

    • Every run with its status
    • The steps of a run in order, each with its own status
    Run inspector with a list of runs and the steps of one run

    Getting Started

    Up and running in minutes

    1

    Pick a trigger

    Start from a comment, a DM, a story reply or an event in Raqi.

    2

    Add the steps

    Drop messages, questions, conditions and app steps on the canvas.

    3

    Publish and watch it run

    Turn it on and follow each run step by step.

    Automate the next conversation.

    Workflows come with every paid plan, from Starter, with 500 AI steps a month on Starter. Start free with basic Auto-DMs and upgrade when you need more.

    No credit card required.