Web Chat

    Live chat for your website

    Add a chat widget to your website from the Starter plan. An AI agent answers first and hands the chat to your team in the shared inbox.

    The Channels page with a website chat connected

    Capabilities

    Everything you need, built in

    Add a chat widget to your website from the Starter plan. An AI agent answers first and hands the chat to your team in the shared inbox.

    Chat on your site

    Visitors write from a bubble on your website and you answer from the inbox, with links, images and files.

    One install line

    Paste one line of code into your site. Raqi has steps for Shopify, Salla, Zid, WooCommerce, Wix and plain HTML.

    Your look

    Set the title, color, greeting, agent name and avatar. Place the bubble bottom right or left, with its own offset on phones.

    AI agent first

    The AI agent answers visitors first and hands the chat to your team when a person should reply.

    Arabic or English

    The widget follows your website's language, then the visitor's browser. You can also fix it to Arabic or English.

    Page and cart context

    The chat shares the page, product and cart with your AI agent, on its own on Shopify, Salla and Zid. Signed IDs link logged-in shoppers to their contact.

    Widget settings

    Make it look like your site

    Pick the color, greeting and position, and the preview changes as you go. Owners, admins and managers can edit the settings later.

    • Your color, title and greeting
    • WhatsApp and Instagram buttons in the chat footer
    • A separate offset on phones, so the bubble clears your add to cart bar
    • Limit the chat to your own websites
    Web chat settings with the color, greeting and position beside a live preview

    Getting Started

    Up and running in minutes

    1

    Create your widget

    Customize the appearance, welcome message, and behavior in your Raqi dashboard.

    2

    Add to your site

    Copy the install line and paste it into your site, or follow the steps for your store platform.

    3

    Start chatting

    Visitors see the widget and can start conversations that appear in your team inbox.

    Ready to get started?

    Connect your first channel and see it working today.

    No credit card required.