WhatsApp

    The official WhatsApp Business API, from Starter

    Connect your number through Meta's WhatsApp Business Platform. Answer in a shared inbox, let an AI agent reply, send template broadcasts and automate first replies. Meta bills its message fees to you directly.

    The Channels page with a WhatsApp number connected

    Capabilities

    Everything you need, built in

    Connect your number through Meta's WhatsApp Business Platform. Answer in a shared inbox, let an AI agent reply, send template broadcasts and automate first replies. Meta bills its message fees to you directly.

    Template broadcasts

    Send an approved template to all contacts, the last 24 hours of chats or a tag. Recipients a month: 1,000 on Starter, 5,000 on Growth, 20,000 on Scale, and no cap on Business.

    Automated replies

    WhatsApp automations answer a first message or a keyword with text, quick-reply buttons, a list, an image or a document. From Starter.

    Photos, video and files

    Send images, video, audio and documents from the inbox, up to 25 MB per file.

    AI agent on your number

    An AI agent answers in your customer's dialect and hands the chat to your team when a person should reply.

    Sell in the chat

    With Shopify connected, look up orders in a workflow and see each customer's orders beside the chat. Payment links take a Paid path once the payment is confirmed.

    Meta's official platform

    You connect through the WhatsApp Business Platform. Meta bills message fees to your WhatsApp Business Account, and Raqi shows an estimate by category.

    Broadcasts

    Reach the right contacts with an approved template.

    Choose the audience, pick a template synced from WhatsApp Manager, add a link button and send now or at a set time.

    • Templates synced from WhatsApp Manager
    • All contacts, recent chats or a tag
    • Send now or schedule a date and time
    • 1,000 recipients a month on Starter
    WhatsApp broadcast builder with an approved template, an audience and a schedule

    Getting Started

    Up and running in minutes

    1

    Connect your number

    Continue with Facebook, choose your WhatsApp Business number and connect it.

    2

    Sync your templates

    Create templates in WhatsApp Manager, then sync them to Raqi for broadcasts and for replies after 24 hours.

    3

    Start messaging

    Reply from the inbox, send broadcasts and let an AI agent take the first reply.

    Ready to get started?

    Connect your first channel and see it working today.

    No credit card required.