1. How you earn
You earn commission on each customer you refer: 30% for 12 months after their first payment, unless a partner agreement you signed sets other terms. Raqi may raise a partner to 40% or 50% in such an agreement. Commission is calculated on the net amount Raqi keeps from the customer each month: what they paid after taxes and payment fees, minus the cost of serving their usage. It is never below zero.
2. How referrals are counted
A click on your link is remembered for 60 days, and the last partner link clicked counts. A partner code entered on the pricing page counts over a link. A referral counts only before the customer's first paid subscription. Our records decide which partner a customer belongs to.
3. No self-referrals
You cannot refer yourself, your own organization, or accounts you control. These signups are not counted, and repeated attempts can close your partner account.
4. No bidding on our brand
Do not run paid search or social ads on the words Raqi, راقي, or close spellings, and do not use them in ad or account names.
5. No coupon or deal sites
Do not post your code or link on coupon, cashback or deal sites. Share it with your own audience.
6. Say that it is a referral
Make clear to your audience that you earn from your link, for example with #ad or #إعلان, or by saying it in the post or video. Follow the advertising rules where you and your audience live.
7. No spam
Do not send unwanted messages, comments or emails, and do not use Raqi auto-DMs or any automation to spam people with your link. Do not make claims about Raqi that are not true.
8. The 30-day hold
Commission for each month is held for 30 days after the month ends, so refunds and disputes can settle. After that it is ready to pay.
9. Refunds and disputes
If a customer gets a refund or opens a payment dispute, the commission from that payment is cancelled. If it was already paid, we take it from your next payout. If a dispute is decided in our favor, the commission comes back.
10. Payouts
We pay on the 5th of each month when your ready balance is at least $50 ($100 for bank transfers), you have a payout method, and you filled in a tax form. A new or changed payout method can be paid after 7 days. You are responsible for taxes on your earnings and for any rules that apply to the payout method you choose.
11. Pausing and closing accounts
We can pause or close a partner account that breaks these terms. While an account is paused, new signups are not counted and no new commission is earned. Commission earned through fraud or a breach is not paid.
12. Changes to these terms
We can change these terms with 30 days notice by email or in your partner dashboard. Commission you already earned keeps the terms it was earned under.