Channel Performance
Compare message volume and new conversations across channels.
Analytics breaks your activity down by channel, so you can see where customers reach you most.
Where to Look
Channel figures appear in two places:
- Overview: new conversations by channel.
- Messages: sent and received messages over the period, split by channel.
Which Post Brings Conversations?
No report ties a message or a sale to a specific post. To compare posts, give each post its own keyword and automation, then compare the automations in Analytics > Apps.
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