Personal Settings

    Profile, notifications, and appearance preferences.

    Personal settings apply only to you and don't affect other team members. Find them under Settings > Personal.

    Profile

    Update your photo, first and last name, phone, job title and language. Raqi is available in English and Arabic; you can also switch language in one click from the account menu at the bottom of the sidebar.

    Notifications

    Choose which updates reach you:

    • Email notifications: emails for new customer messages, and "Email me about" categories (Billing, Channels, AI agents, Workflows, Product updates). Security alerts always arrive.
    • Desktop notifications: browser alerts while you work in another tab. The browser asks for permission the first time.

    Appearance

    Switch between Light, Dark and System (follows your device) in Settings > Personal > Appearance or from the account menu.

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