Reporting a Problem
How to tell the Raqi team when something does not work, or ask for a feature.
Where to Report It
Open Help Center in the sidebar and choose one of these:
Tip: Missing a feature? Use Request a Feature in the same menu.
- Get Support: write what happened and on which page, then click Send to the team. A person on the Raqi team reads every message and replies to your account email. The support button in the corner of the page opens the same panel.
- Report a Bug: a form with a subject and a message. Describe the steps that lead to the problem and what you expected, then click Submit. The team replies by email.
What to Include
The page you were on, what you clicked, the exact error text and the time it happened. These details help the team find the problem faster.
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